Privacy Policy

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Failure to follow any of the regulations, conditions and instructions set forth below may result in serious injury to yourself or other individuals. Individuals not following Park rules and safety instructions, will be subject to immediate ejection from the Park without refund. Guest Relations, located at the main gate, will be happy to assist with park information and questions.

PARK RULES AND POLICIES

For your safety and enjoyment at Water Rampage, please carefully review the park policies below.

Failure to follow any of the regulations, conditions and instructions set forth below may result in serious injury to yourself or other individuals. Individuals not following park rules and safety instructions, will be subject to immediate ejection from the park without refund. Guest relations, located at the main gate, will be happy to assist with park information and questions.

PROHIBITED ITEMS

The following items are not permitted at any time in park:

· Chemical weapons, mace / pepper spray

· Firearms / ammunition

· Fireworks / explosives

· Food / coolers (except medical dietary restrictions and infant food)

· Glass containers

· Inflatable pool toys, floaties, water guns and water wings

· Knives

· Lawn / folding chairs, umbrellas and tents

· Magic markers, spray paint

· Selfie sticks, monopods, and similar devices

· Spiked clothing / jewelry

· Unmanned aerial vehicles (drones)

Waivers

In order to participate in many of our adventure activities throughout the park, you must read and sign our Agreement and Waiver. The parents of minors under the age of 18 years will need to execute the waiver on their behalf. The waiver remains active in the system for up to 1 year. During each visit, Water Rampage staff will need to confirm that waivers has been completed before allowing guests to participate on Water Rampage activities. 

Purchase & Payment

Purchases of tickets and passes are final and non-refundable. American Express, Master Card and Visa are accepted with a valid picture ID for purchases throughout Water Rampage.

FOOD & BEVERAGE

Outside food or beverage is not allowed inside the part. Water Rampage has a selection of food available. In any event, guests may bring personal sized amounts of food into the park, to the extent that they are medically necessary. (e.g., for diabetics, baby formula for infants, gluten-free foods, or allergy-safe foods for allergies). Please make management aware of your need to do this prior to entering the park and they will notify gate attendants food has been approved. For the safety of guests, no glass containers are allowed. As much as we would like to accommodate guests with food allergies, we are not the food manufacturers/suppliers (we get all food and beverage product from third parties), and as such, we regret to inform you that THE PARK CANNOT, AND DOES NOT, MAKE ANY REPRESENTATIONS OR GUARANTEES WHATSOEVER REGARDING THE ALLERGY-FREE CONTENTS OF ANY FOODS OR BEVERAGES. At a minimum, guests with allergy concerns should avoid any foods or beverages unless they are packaged, and guest is 100% confident in the manufacturers/supplier which has provided the park with such food or beverage. Foods that are in any way unpackaged, prepared, or handled by the park (as opposed to packaged goods, provided to you in a sealed package), have a higher risk of contamination with other products containing allergens, so in the interest of your safety, we strongly urge you to avoid all such unpackaged products provided by the park.

ALCOHOLIC BEVERAGES

Guest must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Water Rampage. A valid state-issued identification or driver’s license is required for each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages must be fully consumed or discarded on the premise where served. Alcoholic beverages are not permitted in line for any ride, and not to be brought on any attraction or taken in the water. No alcoholic beverages are allowed to be brought onto Water Rampage property.

DRESS CODE

Water Rampage ask our guests to dress appropriately for our family water park environment. Proper swimwear is required for all water park attractions. This includes the following rules, which may also be supplemented on a case-by-case basis as determined by the park, in its good faith discretion and without further notice:

· Appropriate swimwear is required for water rides or water-play structures. Swimwear, which is too provocative or revealing, including without limitation, transparent or mesh-style material, thongs and speedos is prohibited.

· For safety reasons and to prevent property damage of rides and attractions, the park prohibits cut-off jeans, denim shorts, clothing/swimwear with metal rivets or spikes, metal fasteners or buckles, or belts while on slides. Shoes of any kind are not allowed on any water slide.

· The park prohibits any jewelry that may pose a hazard to the rider, other guests, the rides itself, or other property. Prohibited items may include bulky, protruding or dangling jewelry (e.g., loop hoop earrings which could snag on something, long necklaces which can pose a strangulation hazard, bulky rings, and any piercings that could snag or catch on equipment).

· We do not permit clothing that depicts violence.

· No vulgar or offensive tattoos, statements or artwork on clothing. This includes curse words, depictions of sexual acts or nudity, depictions or messages of violence, and racially or religiously divisive / hateful material.

· No gangland clothing, hand-signs, “colors,” or tattoos.

· Loose shirts are not allowed to be worn on body slides.

· Approved water socks are optional.

UNACCOMPANIED CHILDREN

Children under 13 years of age may NOT enter park without adult supervision. Children under 13 years old must always be accompanied by an adult (18+). Small children must always be within arm’s reach of an adult. We recommend all minors under the age of 18 be accompanied by an adult for safety reasons. The park does not assume any responsibility or liability for unattended minors; children and the behavior of all minors are the sole responsibility of their parent or guardian, and parents/guardians may be held legally liable for all acts of the children under their care. Minors in violation of park rules may be ejected or detained, in the park’s discretion, as evaluated in a case-by-case basis. While the park may in good faith attempt to contact a minor’s parent/guardian to have them picked up, this is done out of concern and courtesy, but in no event will the park be held responsible if a minor leaves the park, or for anything occurring after a minor has left the park grounds.

Lost Children

We encourage you to establish a meeting place in the event your group becomes separated. Children should be instructed in advance to approach the nearest Water Rampage team member. Notify Water Rampage staff immediately when a young child becomes separated.